Refund Policy

1. Travel Costs

Travel costs are strictly non-refundable once a booking has been confirmed.

This fee covers the logistical arrangements and time committed to your specific session.

2. Session Fees

Session fees may be partially refundable if a cancellation request is received at least 48 hours prior to the scheduled meeting time. Cancellations made less than 48 hours before the session are not eligible for a refund of the session fee.

3. Provider Cancellations

In the unlikely event that the provider needs to cancel a session, a full refund of both the session fee and travel costs will be issued to the user.

4. No-Show Policy

If a user fails to arrive at the designated venue within 20 minutes of the scheduled start time, the session will be considered a "no-show" and no refund will be provided.

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